Customer Support Policy
Support hours of operation and step-by-step instructions
Hours of Operation:
Mon-Fri, 9am-5pm (Eastern Time), excluding national holidays.
Scheduled maintenance may occur between 10pm-7am (Eastern Time), during weekends and holidays or with 24-hour notice.
How to Get Software Support for GuardianMD Platform:
Step 1: Visit the GuardianMD Support Center to access how-to articles, video tutorials, feature guides, FAQs, the community forum and more.
Step 2: If you cannot find your answer in the GuardianMD Support Center, choose one of the following options to contact GuardianMD customer Support:
- Submit a Support Ticket via Support Center
- Email your questions to firstname.lastname@example.org
- Call 1-877-340-1697 and ask for Technical Support
How to Get Support for GuardianMD Billing Inquiries:
- Email you questions to email@example.com
- Call 1-877-340-1697 and ask for Billing Assistance
Last Updated on May 15, 2023